Updated 9.40am Thursday 24 June 2010
We are carrying out essential maintenance on our servers which means we are unable to provide all the usual information and services. Further details will appear on this page.
We apologise for any inconvenience this may cause.
It is still possible to use the following services:
Here are the main contact details If you prefer to speak to someone or visit in person
Normal office hours
8.45 am to 5.00 pm Monday to Thursday
8.45 am to 4.30 pm Fridays.
At other times your call will be diverted to a service which deals only with emergencies.
If you are already in contact with us you may be able to dial the appropriate person directly. The direct-dial number will be shown on correspondence.
Street Care - 01454 868000 (nb helpdesk opens 9am Wednesdays)
Environment including streets, open spaces, rubbish and recycling
Environmental health and trading standards - 01454 868001
Health & Safety, pollution, food, health promotion, animal health, licensing,trading standards and pest control
Benefits - 01454 868002
Enquiries relating to housing or council tax benefits, including new claims and change in circumstances.
To report suspected fraud call Freephone 0800 073 7377
Council tax - 01454 868003
Council tax queries and change to address
Planning and transportation - 01454 868004
Planning applications, building control, development control, tree preservations, traffic management, highway planning, road safety and transport.
Housing - 01454 868005
Council tenancies, homelessness, rent, repairs, landlord services and housing related support services.
Leisure & libraries - 01454 868006
Libraries, including book renewal, sports facilities, museums and the arts.
For Leisure Centres call 0300 333 0300
Adult care - 01454 868007
Adult and social care in the community.
Children and young people - 01454 868008
Children and young people's education, youth, childcare, child and family support services.
All other enquiries - 01454 868009
Call this number for services not listed above or to be put through to a specific person.
Textphone - 01454 868010
Minicom service for the hard of hearing 01454 868010
SMS text service 07950 080 111
Emergencies - 01454 868009